Open to new challenges

Building Resilient Systems at Scale

Site Reliability Engineer crafting cloud infrastructure for India's largest UPI payment ecosystems — where every millisecond counts and downtime isn't an option.

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Engineering Reliability for India's Payment Backbone

I'm a Site Reliability Engineer with 5 years of experience at Juspay Technologies, where I own cloud infrastructure for UPI SaaS platforms serving banks, TPAPs, and PSP applications.

These systems power some of the biggest UPI acquiring payment solutions in the Indian market. I'm responsible for them end-to-end — from security posture and architecture design to production operations — delivering scalable solutions to product teams while driving automation to eliminate manual toil in mission-critical financial environments.

My core strengths lie in designing high-availability database architectures for financial-grade workloads, building organization-wide observability systems, and leading zero-downtime infrastructure migrations on AWS.

5
Years Exp.
10K+
TPS Financial
99.99%
Uptime SLA
CORE DOMAINS
Cloud Architecture UPI Payments Infrastructure Security Observability Incident Management Automation

Tools of the Trade

A deep toolbox built for reliability at scale — from infrastructure provisioning to real-time observability.

☁️

Cloud & Infrastructure

AWS EC2 S3 EKS RDS Aurora VPC WAF CloudWatch ElastiCache OpenSearch Terraform CloudFormation
🐳

Containers & Orchestration

Kubernetes Istio Envoy Docker Helm Service Mesh
📊

Monitoring & Observability

Prometheus Grafana Victoria Metrics Telegraf Alertmanager
⚙️

CI/CD & Automation

Jenkins Bash Python IaC Automated Testing
🏗️

Architecture & Design

Microservices Multi-master DB Disaster Recovery Capacity Planning Scalable Systems
🛡️

SRE Practices

Incident Mgmt RCA Runbooks Postmortems SLA Mgmt SOPs

Experience

Growing from intern to SRE II — a progression built on ownership, impact, and solving problems at scale.

Site Reliability Engineer II
Juspay Technologies Pvt Ltd
Jan 2024 — Present

Owning end-to-end cloud infrastructure for UPI SaaS platforms serving banks, TPAPs, and PSP apps — responsible for security, architecture, and production operations across India's largest acquiring payment solutions.

  • Own end-to-end cloud infrastructure for UPI SaaS platforms serving banks, TPAPs, and PSP apps — responsible for security posture, architecture decisions, and production operations across multiple product lines
  • Designed multi-master database architecture sustaining 10,000+ TPS with 99.99% uptime SLA for leading UPI PSPs, enabling horizontal scaling during peak transaction windows
  • Led AWS RDS-to-Aurora migrations with zero production impact, reducing read replica lag by ~40% and cutting database operational costs
  • Built a Python-based regression testing framework validating new service versions against 200+ test cases, catching 3–5 critical issues per release cycle
  • Implemented data compression for observability pipelines, reducing inter-zonal data transfer costs by ~35% across the organization
  • Defined operational standards and rollout procedures adopted across 3 product teams, enabling zero-downtime deployments for payment-critical services
Site Reliability Engineer I
Juspay Technologies Pvt Ltd
Oct 2021 — Jan 2024
  • Architected an encryption service with built-in scalability and disaster recovery, maintaining strict SLA compliance across multiple availability zones
  • Established end-to-end AWS cloud infrastructure for UPI transaction processing using Terraform, reducing environment provisioning time from days to under 2 hours
  • Migrated org-wide monitoring from custom Kops to Managed EKS on AWS with zero downtime, reducing cluster maintenance overhead by ~60%
  • Designed Grafana dashboards with Prometheus & Victoria Metrics, adopted as the standard observability layer across 20+ microservices
  • Operated and tuned Istio service mesh across production Kubernetes clusters running 20+ microservices, owning traffic routing, mTLS enforcement, and canary rollouts
  • Authored RCA documentation and runbooks for all production services; led knowledge transfer sessions that reduced on-call escalations by ~25%
Technical Product Analyst — Intern
Juspay Technologies Pvt Ltd
Apr 2021 — Oct 2021
  • Set up Kubernetes cluster utilities and migrated sandbox environments for developer workflows
  • Conducted load testing across architectures to generate performance analytics and capacity benchmarks
  • Automated recurring tasks (data purging, archival) with Bash scripts

Academic Background

B.E. in Computer Science & Engineering
Vidyavardhaka College of Engineering, Mysore
2017 — 2021
8.91
CGPA

Get In Touch

Interested in working together or have a question? I'd love to hear from you.